F***ing Fragile. So Please be careful!
a gentle message to heavy handed couriers
Despite the fact that our courier boxes are nigh on indestructible and would probably fare well in a nuclear holocaust we still get the occasional shipment of hardcore ales damaged by the couriers. All damaged orders are of course replaced immediately by our friendly online sales team.
Even though this is very seldom and happens less than 1% of the time, we are not really sure how this can happen. Our boxes are super heavy duty card with rigid dividers and then they are loaded with bubble wrap before dispatch. I can (and sometimes do) throw these boxed as high as I can and the bottles do not smash. We even threw a case from the top of our big outside tanks (8 metres high) and the bottles survived!
So how any packages, however small the amount, can get damaged is beyond us. Our latest plan to prevent couriers smashing up all our hard work is this new design of courier box.
Let us know if you think this will work or if you have a better plan for us.