AGM EUROPE FAQs And Important Venue Information
We want to make sure you have an incredible time at the Annual General Mayhem Europe, we've compiled this list of FAQ's/Info to help get you prepared for what will be an amazing day of community and beer. Any concerns please do not hesitate to send us a message at email@example.com
LIVE SHOW LIGHTING AND SOUND
We put on an amazing show across the day, please note that prolonged exposure to loud noise may cause damage to your hearing. Flashing lights may be used during a performance. If you have any specific access requirements, please contact firstname.lastname@example.org before purchasing tickets, to ensure that we can accommodate your requirements.
DogTap Berlin is an accessible venue, if you have any questions or concerns please send us an email and we will help out to make sure everyone has the best AGM experience.
TICKETING AND ID’S
ARE THERE ANY AGE LIMITS?
Punks of all ages are welcome at the AGM Europe.
We operate ID check on the door and at all bars if you are lucky enough to look under 25 be prepared to show that ID. All under 18’s will be given a wristband indicating their age. There will be tons of food, soft drinks, coffee available.
DO I NEED ID?
Yes, make sure you bring all forms of ID listed so you don’t miss out:
- Valid ID/Passport
- Shareholder Identification Card (if you are the ticket purchaser).
DO I NEED A TICKET TO ATTEND THE ANNUAL GENERAL MAYHEM?
Yes, each individual must have a ticket to get in, if you are bringing a plus one, please purchase TWO tickets upon check out.
PRINT OR DIGITAL TICKETS?
Go environmentally friendly and download the Universe App https://www.universe.com/app you can organise all of your tickets (entry, tastings, etc.) via your phone.
Note that you can bring a printed version of your ticket too. Wifi can be a bit unreliable in the venue so please make sure to print or download all tickets ahead of the event.
I AM AN EQUITY PUNKS USA SHAREHOLDER, CAN I COME?
We put on the #PunkAGMUSA for our USA Equity Punks.
IS IT OK IF MY PLUS ONE ISN’T A SHAREHOLDER
Yes, plus ones are open to whoever you choose to bring along to join the Mayhem. Choose wisely!
IS THE AGM FREE?
The Annual General Mayhem will always remain FREE.
You’ll get your 10 Euro worth of AGM Europe 2019 tokens when you arrive ready to spend on beer and spirits right away! The one-off upfront payment simply allows us to keep an accurate headcount so we get as many Punks in as we can.
Don’t panic if you don’t want these, you can return full bags of tokens that you receive on the door up until 4pm on the day. Note that all other tokens purchased are non refundable, please plan ahead when you are purchasing tokens.
CAN I GET A REFUND ON MY TICKET?
We do not offer any refunds or resale of tickets, please make sure you double check your order before pressing GO to avoid disappointment.
I CAN NO LONGER ATTEND, WHAT DO I DO?
We’ll be sad to miss you, however all tickets are non-refundable and non-transferable.
DO I NEED TO BRING MY TICKET ALONG?
YES PLEASE. Make sure to bring a printed copy or download the app on your phone. All tickets will be scanned in upon entry by us, your lovely crew.
HELP, I DON’T HAVE A SHAREHOLDER ID CARD/I DON’T KNOW MY ID NUMBER/DON'T HAVE A SHAREHOLDER NUMBER YET?
Our team are on standby to help you out! Firstly, please check your brewdog.com account it should be there! If not, pop a message to email@example.com and we’ll help you find that number.
WHERE WILL I RECEIVE INFORMATION ABOUT THE AGM EUROPE?
Event communication will come via the ticket platform, email and forum. Please make sure you have everything up to date so you don’t miss out on all the exciting announcements!
All bars selling beer, cider & spirits will be on a token system. You can purchase all tokens with cash or card from one of our many stations around the venue.
Everything is token based, including food. There will be NO cash or card handling on the day for bar or food service. Every token will be purchased at 1 of 4 token stands. These stands will accept cash or card as payment.
Our incredible merch team will be bringing some amazing threads, they operate on a cash or card system only.
Tastings can be pre-purchased on Universe (announcement soon) or from our main token desk in the main arena using cash or card only.
TRAVEL AND PARKING
PARKING AT THE VENUE
There is parking onsite but it may be limited
ANYTHING I SHOULD KNOW BEFORE I GET TO THE FESTIVAL?
TRAVEL – make sure you have all of your travel plans prepped ahead of time, so you can relax and enjoy the beery citadel. Please make sure to book your AGM Europe tickets before you book travel to avoid any disappointment.
WATER – we will have free water stations at the event, remember you can’t bring outside product in.
PREPARE – make sure you prep like you would for a festival, there will be loud music and beer!
CASH – we recommend bringing cash to the event, all tokens are cash only and beer is token only! There is only one cash machine and it may run out so be prepared!
WHAT ARE THE KEY THINGS I SHOULD BRING?
Please bring your valid picture ID, your Equity Punk shareholder ID, some spare cash (just in case!), your printed/digital ticket, a portable phone charger, pre-downloaded digital tickets or printed tickets, and an empty stomach – there will be so much beer and food goodness!
CAN I LEAVE AND COME BACK?
Yeah, we get that you might need a break, just hold on to your ticket and wristband!
WHAT YOU CAN AND CAN’T BRING
You CAN bring your inner beer geek, your Punk IPA paraphernalia and your dancin’ shoes.
You CAN’T bring illegal substances, weapons, outside food and drink, back packs or large bags or your dog.
I NEED HELP ON THE DAY, WHO DO I ASK?
No worries, we’ve got you. Find one of us BrewDog crew members in our AGM tee and we’ll help you out.