Our Customer Service Crew are currently experiencing a high volume of emails. The quickest way to find an answer to most queries right now is via our FAQs just here.
If your question isn’t covered please raise a support ticket here to send us an email.
Our BrewDog Craft Beer Advent Calendar 2021 is available for pre-order only. We will start dispatching on 15th October and our delivery promise is by 18th November 2021. Our 12 LoneWolf Gins of Christmas is also pre-order only, we aim to start dispatching from the 12th November 2021. Any additional products ordered will be dispatched separately, within our usual time frames.
Brewdog & Friends October boxes will begin dispatching from late October. You’ll receive tracking information as soon as it’s been scanned in to the courier network, which can sometimes be up to 24 hours after collection but it’s on the way to you.
We are no longer dispatching outside of the UK post Brexit, mainly due to additional transit times and complexities. Our BrewDog UK online shop currently delivers to all UK addresses plus Isle of Man and the Channel Islands.
Our Brewery HQ address is:
BrewDog PLC, Balmacassie Industrial Estate, Ellon, Aberdeenshire, AB41 8BX
For Marketing & Press enquiries: [email protected]
If you’re unable to create a support ticket please email: [email protected]